Your Privacy is Sacred

Our Privacy Promise

Your journal entries, thoughts, and personal data are sacred to us. We've designed Mindful from the ground up to protect your privacy, not monetize it. This isn't just a policy—it's our core philosophy.

What Information We Collect

Information You Provide

• Your journal entries and personal reflections
• Goals and mood data you choose to track
• Account information (email, display preferences)
• Support messages when you contact us

Technical Information

• Device type and app version (for technical support)
• Crash reports (anonymous, no personal data)
• Basic usage patterns (to improve the app, not track you)

How We Protect Your Data

End-to-End Encryption

All your journal entries are encrypted using industry-standard AES-256 encryption before leaving your device. Even we can't read your entries—only you have the key.

Local-First Storage

Your data is stored primarily on your device. Cloud backups are encrypted and only used for your convenience—you can disable them anytime.

Zero Knowledge Architecture

We've designed our systems so that even our employees cannot access your personal journal content. Your privacy is built into our architecture.

How We Use Your Information

To Provide Our Service

• Store and sync your journal entries securely
• Provide AI insights based on your writing patterns
• Send you optional reminders and encouragement
• Offer customer support when you need help

To Improve Mindful

• Fix bugs and improve app performance
• Understand which features help users most
• Develop new wellness-focused features

What We Never Do

AI Features and Privacy

Our AI insights feature is designed with privacy as the top priority:

• All analysis happens on your device or in your encrypted cloud space
• We never send your actual journal text to external AI services
• Only anonymized patterns are processed to generate insights
• You can disable AI features completely at any time
• Your writing style and patterns are never shared or compared with others

Your Rights and Control

Access Your Data

You can export all your data anytime in multiple formats (PDF, JSON, plain text). Your data belongs to you.

Delete Your Data

Delete your account and all associated data permanently at any time. We provide a 30-day grace period in case you change your mind.

Control Your Privacy

Disable cloud sync, turn off AI features, or use completely offline mode. You're in complete control.

Data Retention

We keep your data only as long as you want us to:

• Journal entries: Kept until you delete them or your account
• Account information: Kept while your account is active
• Support messages: Kept for 2 years for quality purposes
• Technical logs: Automatically deleted after 30 days

International Users

We comply with privacy laws worldwide, including GDPR, CCPA, and other regional privacy regulations. Your rights are respected no matter where you live.

Security Measures

• All data encrypted in transit and at rest
• Regular security audits and penetration testing
• Two-factor authentication available
• Secure cloud infrastructure with leading providers
• Employee access strictly limited and logged

Changes to This Policy

We'll notify you of any material changes to this privacy policy through the app and via email. We'll never make changes that reduce your privacy without your explicit consent.

Contact Our Privacy Team

Questions about privacy? We're here to help:

• Email: privacy@mindful.app
• Contact form: mindful.app/contact
• Response time: Within 72 hours

🛡️ Your privacy isn't just a policy to us—it's our fundamental commitment to you.